Frequently Asked Questions
Everything you need to know about your Effy Jewelry experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Does Effy Jewelry offer a warranty on its pieces?
Yes, we provide a Limited Lifetime Warranty on all Effy branded jewelry, covering defects in manufacturing and workmanship to ensure your pieces last a lifetime.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-sized rings and final sale items may be subject to different terms.
Are the diamonds and gemstones ethically sourced?
Effy Jewelry is committed to ethical sourcing. We strictly adhere to the Kimberley Process to ensure all our diamonds are conflict-free and responsibly mined.
Can I get my Effy ring resized?
We offer professional resizing services for many of our ring styles. You can contact our customer service team or visit an authorized retailer to determine if your specific piece is eligible for resizing.
Do you offer flexible payment options?
Yes, we partner with specialized financing providers to offer monthly installment plans, allowing you to enjoy your luxury jewelry now and pay over time.